Support

This page is here to provide you with informaation regarding how we do things at Kingsbury....If you've got questions that were not addressed on this page, drop us an email.

SHIPPING

KINGSBURYNYC.COM ships world wide, our shipping partners are as follows:
* UPS / USPS DOMESTIC
* UPS- Europe and World Wide Countries DDU (Delivery Duty Unpaid).
No matter where you are we will deliver; it is just a case of selecting your service level.
We can ship FedEx International Priority. This superior service means we can deliver world-wide within 72 hours . This is great for gift purchases and for those in a hurry.
The Cost of your shipment is dependent on the size and weight. This is worked out at the checkout process and you will be given the option to choose either economy or premium dependent on how quickly you wish to receive your goods.

COMMON SHIPPING QUESTIONS:
Does KINGSBURYNYC.COM ship to P.O. Boxes?
Due to our shipping partners requirement for goods to be signed for, it is essential that a reception agent be present during business hours. If not a physical delivery address with someone to sign for the goods should be arranged.

Are my goods insured?
KINGSBURYNYC.COM has arranged that all goods be insured in transit to the delivery address against theft and accidental damage at no cost to the customer. Once the goods have been delivered to the specified delivery address the goods are no longer insured.

Does KINGSBURYNYC.COM ship to multiple addresses?
At the checkout you will be required to fill out the billing address for your card. Then you will be asked to fill out the shipping destination for your purchase.

How soon will my order be shipped?
KINGSBURYNYC.COM endeavour to despatch all approved orders within 24hrs.

RETURNS & EXCHANGES

Return Policy Text Goes here...